We are so excited that you have chosen to trek with us at Sherpa Spirit Treks. We trust that you have read our Terms & Conditions. The following provides further information about our Payment & Cancellation Policy, and the methods of payment that we accept. It should be read in conjunction with our Terms & Conditions. 

Deposit

• In order to secure your booking with us, we require a deposit amounting to 25% of the total trekking package cost for your full group. 
• This deposit is 100% refundable UP UNTIL 30 DAYS PRIOR to trek departure date. After this time, the deposit becomes non-refundable, but it remains transferrable. 

 

Balance

The balance of your trek package fees for the full group must be paid prior to the trek departure date, and can be made by various methods of money transfer, as outlined below. You can also pay in cash prior to the trek departure date. 

Expenses Incurred

Any expenses incurred by you on the trek will need to be paid by you at the time they are incurred. For example, it is your responsibility to pay for bottled water, confectionery, soft drinks, showers, medical expenses etc AT THE TIME you wish to take them. If this is not possible, you will need to make payment within 7 days of the completion of the trek. If payment is not made within 7 days, a collection cost PLUS a 20% interest charge may be incurred.   

Single Supplement

The total cost payable will vary if you also select a single room supplement. Read more here.  

What is Included?

Please refer to your individual itinerary package, and to the Terms & Conditions. 

Cancellations & Refunds

• All cancellations must be in writing. If you provide written notice of cancellation up until 30 days prior to trek departure date, your deposit will be 100% refundable. 
• After this time, your deposit cannot be refunded, even if you provide written notice of cancellation, however it can be transferred to another date. 
• If you have paid in full, or made any payments towards the full cost of your trek package, AND if you cancel less than 30 days prior to trek departure date, you will be refunded any non-liable portion of your payments (ie. you will be refunded LESS the 25% deposit). 
• In the unlikely event that Sherpa Spirit Treks needs to cancel your trek, any amount paid by you will be refunded in full, or credited towards another Sherpa Spirit Treks trek.

 

METHODS OF BOOKING & PAYMENT

Bookings and payments can be made a number of ways:

Online Bookings & Payments

We accept card payments using our online booking system. Payments are made using credit card via PayPal, which is a safe and trusted method of making card payments all around the world. However PayPal isn’t available in Nepal, and so payments using PayPal will show as Funuru Sherpa, one of our Directors who also spends time living in Australia. It should be noted that you accept responsibility for all surcharges incurred to book online using PayPal as a payment method. 

Money Transfer

We can accept a money transfer straight into our bank account via international bank transfer. The invoice we send you will contain the SWIFT Code you need to make an international money transfer. You can also use a money transfer service such as Western Union or Wise. In our experience, Wise is the better of the two services as it is easy to use, deposits straight into our account (often within a matter of hours), has a much better exchange rate, and lower fees. Should you wish to book and pay this way, then please let us know when making your booking. 

Cash

You can choose to pay the balance of your trekking package costs in cash upon arrival in Nepal, prior to the trek departure. You can also book direct with us in Kathmandu, and pay by cash at the time of booking.